Cyver strives to meet the highest standards for security and data privacy, while meeting the needs and expectations of our clients and customers.
User Data We Track
Cyver Core tracks user activity across our platform. We only track data necessary to operate Cyver Core plus data that you consent to us tracking. Consent is granted by passing data to Cyver Core, meaning that you give us permission to store and use that data for specified purposes.
- Unique identifiers per user (e.g., email address, user ID, hashed identifiers)
- Account activity including normal vs abnormal activity
- Account usage to ensure our features work
- Sent feedback and tickets
Data uploaded to the Cyver Core platform is never accessed or processed by Cyver. Instead, it is stored in our secure servers.
Data Usage Policy
Cyver commits to only tracking data necessary to operate the Cyver Core platform plus data you explicitly consent for us to track. Consent is granted by passing data to Cyver Core, meaning that by filling out user data, you grant us permission to store and use that data for specific purposes.
Privacy Policy
Cyver Core maintains a privacy policy detailing how we track, collect, and use user data. See it here.
Our Servers
Cyver utilizes Microsoft Azure data centers for our server infrastructure.
All data is stored in an AES-256 encrypted database with data transmission via SSL/TLS.
Cyver data is primarily stored in data centers in Azure North Europe and Central United States Regions depending on your deployment settings. By default, all data is stored in the EU region. Our default server location is in Ireland.
Azure adheres to security controls for ISO 27001, ISO 27018, SOC 1, SOC 2, SOC3, FedRAMP, HITRUST, MTCS, IRAP, and ENS. See Azure Security Standards Here
GDPR
Cyver is fully GDPR compliant. We strive to ensure our users data is processed fairly and in a transparent manner. See our GDPR policy here.
On creating an account with Cyver Core, you agree to our Data Processing Agreement.
Subprocessors
Cyver Core uses subprocessors as part of our service delivery. See the full list here.