Finding Status

To effectively manage findings in our platform, it's important to understand their statuses. Each status reflects the current stage of a finding, determines its visibility to the client and whether there are any open Tasks associated with the Findings.  

Below, the statuses are grouped by their type for easier navigation.

Not Visible to Client

These statuses indicate findings that are not yet shared with the client and are in internal review or preparation stages:

1. Draft

   • Description: The finding is not visible to the client. This Status is useful for editing and finalizing Finding data before pushing it to the client.  

2. Reviewed

   • Description: The finding is ready to be published.

3. To Review

   • Description: The finding is pending review by the pentester.

Open

These statuses highlight findings that require action or review and are visible to the client:

1. Pending Fix

   • Description: The client needs to perform a fix for the finding. All relevant stakeholders receive a notification.

2. Raised

   • Description: The finding has been raised by the client. Pentesters of the project receive a notification.

3. Retest Requested

   • Description: A retest for the finding has been requested. Client teams mark the Finding as resolved and request a retest. The Task moves back into the Pentester’s My Tasks.

Closed

These statuses indicate findings that are resolved, mitigated, or otherwise finalized:

1. Accepted

   • Description: The finding is not marked as fixed by the Client, but the associated risk has been accepted.

2. False Positive

   • Description: The finding has been detected, but is deemed not relevant.

3. Fixed

   • Description: The finding has been resolved successfully.

4. Mitigated

   • Description: Actions have been taken to mitigate the risk associated with the finding.

5. Partial Fix

   • Description: The finding has been partially resolved, but further action may be required.

Status options are designed to make managing Findings easier, to assign them as actionable tasks to Client teams after publication, and to move them to Pentester to-do lists. 

Pentester Managers and other higher roles can Customize Finding Status, by enable its visibility to the Portal (Visible) and if the Client users can change the finding to that status (Set in Client Portal):