To ensure optimal performance, speed, and stability across our platform, Cyver Core applies specific limits to certain actions, such as bulk data imports, file uploads, and report generation. These safeguards prevent database overload on our shared infrastructure, ensuring a smooth experience for all users.
Data Import & Export Limits
When bulk importing or exporting data, please keep the following maximum limits in mind to prevent failed operations:
| Feature | Current Limit |
| Import: Max File Size (Findings, Evidence, Project Benchmarks) | 250 MB |
| Import: Max File Size (Assets, Clients, Checklists, Libraries, Users, Compliance Norms) | 100 MB |
| Import: Files allowed per single import action | 1 File |
| Import: Total findings that can be read from one file | 100,000 Findings |
| Import: Max findings selectable in one import | 5,000 Findings |
| Export: Absolute export size ceiling | ~2 GB |
| Export: Excel cell character limit | 32,766 characters per cell |
Report Generation Limits
To ensure your reports generate quickly and accurately without timing out, the following default limits are applied:
| Feature | Default Limit |
| Maximum findings displayed in a single report | 250 Findings |
| Maximum evidence instances displayed per finding | 50 Instances |
| Absolute max findings (if no template limits are bound) | 2,500 Findings |
| Maximum characters per finding-instance field | 10,000 characters |
| Report template maximum sections | 20 Sections |
| PDF Viewport size | 1,150 × 1,024 px |
AI & Copilot Limits
If you are utilizing our AI Copilot for automated finding rewrites and summarizations, the following limits apply per action:
| Feature | Limit |
| Max findings sent to the model at once | 50 Findings |
| Max evidences processed per finding | 20 Evidences |
| Maximum output length from the AI model | 2,000 tokens |
| Finding skip threshold (Whole finding is skipped if it exceeds this) | 12,000 characters |
General File Upload Limits
Below are the maximum file sizes allowed for various branding and attachment uploads within the portal:
| Upload Type | Max File Size |
| Report Template Images / Rich-Text Images | 10 MB |
| User Profile Pictures / Quote Template Images | 5 MB |
| Custom CSS / Client Logos | 1 MB |
| Chat Attachments | 999 KB |
| Report Template Header/Footer Images | 100 KB |
| Portal Favicon / Tenant Logo | 30 KB |
General Character Limits (Forms & Fields)
When filling out forms or creating new items in the platform, please observe the following character constraints:
| Field Name | Character Limit |
| Finding Name / Project Name / Report Title / Custom Field Name | 250 characters |
| Finding Code (Scanner external ID) | 100 characters |
| Asset Title | 500 characters |
| Client Name | 100 characters |
| Benchmark Name / Report Description / Project Task Name | 1,000 characters |