When you provide services to multiple clients through a Managed Service Provider, you may want to give your MSP access to see their projects and clients. Here are the steps.
Use Case: Granting MSP Access to Client Projects
Actor: Managed Service Provider (MSP) Team, Pentester Team
Preconditions:
- The organization provides services through a Managed Service Provider (MSP).
- The MSP is identified and registered within the system.
Postconditions:
- The MSP team has access to view their respective client projects.
- Pentester users from the MSP can participate in project activities.
1- Create a Pentester Team for the MSP
2- Add pentester users for the MSP with the role Pentester (Project Only).
3- Add the user to the MSP Team
4- Add the MSP team to the client default pentester teams. In this way, when a project is created to this client, all the MSP users will see it.